Resolute Dermatology Shawnee
6800 Hilltop Rd, Suite 102, Shawnee, Kansas, 66226
Patients generally praise the clinical staff for being thorough, kind, and professional. Many appreciate the quick appointment availability and effective treatments. However, a recurring pain point is the administrative side, specifically regarding billing errors and insurance processing. Some users feel the front office communication could be more responsive.
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Always verify your insurance coverage and billing codes directly with your provider before leaving the office.
✓ What Works Well
- Thorough and knowledgeable providers
- Friendly and professional clinical staff
- Quick appointment scheduling
✗ Areas to Improve
- Frequent billing and insurance issues
- Difficulty reaching the office by phone
- Occasional long wait times
- Why was my insurance billed incorrectly?
- Can I get a return call during business hours?
Clinical care is spot on
Billing department needs a major overhaul
Great bedside manner from providers
- Category Health & Medical
- City Shawnee
- State Kansas
- Postcode 66226
- Country United States
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