Resource Medical Group
1180 Ribaut Rd, #2, Beaufort, South Carolina, 29902
Resource Medical Group receives mixed feedback. Many customers praise the knowledgeable and friendly staff, particularly Megan, for their help with CPAP machines and home equipment. However, there is a significant number of complaints regarding poor communication, difficulty reaching the office, and administrative errors. Some customers feel frustrated by the lack of follow-up and disorganized billing, suggesting that while the clinical staff is good, the administrative side needs improvement.
We analyze 67 public reviews for Resource Medical Group using our data models and filter out spam to highlight only authentic feedback.
If you are waiting on a referral or equipment, follow up frequently and document every conversation with staff.
✓ What Works Well
- Knowledgeable and friendly clinical staff
- Helpful with CPAP fitting and setup
- Prompt delivery for some equipment
✗ Areas to Improve
- Poor communication and difficulty reaching staff
- Disorganized billing and administrative errors
- Inconsistent follow-up
- Why is it so hard to get a call back?
- Do you have my prescription?
- Can I get a mask fitting?
Megan is awesome, but the office is hard to reach.
Great equipment, but the billing is a nightmare.
Staff is friendly, but the process is slow.
- Category Health & Medical
- Neighborhood Beaufort
- City Beaufort
- State South Carolina
- Postcode 29902
- Country United States
