Reston Dermatology + Cosmetic Center
1800 Town Center Dr, Suite 212, Reston, Virginia, 20190
Patients generally love the clinical staff, especially the PAs, for being thorough and kind. However, the front desk often drops the ball with scheduling and communication. Some folks feel the office pushes cosmetic procedures a bit too hard. When things go right, it is a spot on experience, but administrative hiccups are a real pain.
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The office uses a text-based system for scheduling that is much faster than calling the front desk.
✓ What Works Well
- Knowledgeable and patient PAs
- Clean and modern facility
- Effective medical treatments
✗ Areas to Improve
- Disorganized front desk
- Aggressive cosmetic sales
- Strict and unforgiving cancellation policies
- Do you accept my insurance for cosmetic procedures?
- What is the grace period for late arrivals?
Staff is super welcoming
Front desk needs better training
Clinical outcomes are hit or miss
- Category Personal Care
- City Reston
- State Virginia
- Postcode 20190
- Country United States
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