1350 Portage Trail, empty, Cuyahoga Falls, Ohio, 44223
Retina Associates of Cleveland is highly regarded for its medical expertise, with many patients trusting Dr. Tsai and Dr. Hull with their vision. The clinical care is consistently described as excellent. However, the office experience is often criticized for being like an 'assembly line,' with long wait times and occasional rudeness from the front desk staff.
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Expect a busy office environment; the clinical care is top-tier, but the administrative side can feel rushed.
✓ What Works Well
✗ Areas to Improve
Dr. Tsai is excellent and thorough.
The office feels like an assembly line.
The staff is professional but busy.