Retina Associates of Western NY
Health & Medical · Retina Specialists

Retina Associates of Western NY

160 Sawgrass Dr, Suite 200, Rochester, New York, 14620

Google Maps Updated: 13 May 2026
Authenticity Score: 93/100
About

Retina Associates of Western NY is highly regarded for its clinical excellence and skilled physicians. Patients consistently praise the doctors for their expertise and compassionate care. The primary complaint is the long wait times, which many patients find frustrating despite the high quality of medical service.

Review Summary
20
Most Relevant
15
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 75
Performance Scores
Medical Expertise 96/100
Admin Efficiency 50/100
Pro Tip

Plan for a long appointment; bring a book or entertainment, as wait times can be significant even with an appointment.

Specialized retina care
High patient volume
Pros & Cons

✓ What Works Well

  • Top-tier medical expertise
  • Compassionate and professional doctors
  • Efficient clinical care

✗ Areas to Improve

  • Excessive wait times
  • Occasional unprofessional front desk banter
  • Difficult to reach by phone
Frequently Asked Questions
  • Why is the wait time so long?
  • Are the doctors accepting new patients?
  • How do I schedule a follow-up?
User Feedback

They saved my vision

Doctors are excellent, system is slow

Professional and thorough

Location Details
Street: 160 Sawgrass Dr, Suite 200
Neighborhood: Brighton
City: Rochester
State: New York
Postcode: 14620
Country: United States
Location
160 Sawgrass Dr #200, Rochester, NY 14620
Quick Info
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