1175 E 50 S, Suite 251, American Fork, Utah, 84003
The clinical care provided by Dr. Carter and PA Shauna Whatcott is highly regarded, with patients praising their thoroughness and bedside manner. However, the practice is plagued by severe administrative issues, including poor communication, long wait times, and difficulty scheduling appointments. Many patients feel the office is disorganized and disrespectful of their time.
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If you can get an appointment, the clinical care is worth it, but be prepared for administrative hurdles.
✓ What Works Well
✗ Areas to Improve
Great doctors, terrible office staff.
They don't respect your time.
Shauna is the best, but the office is a mess.