6 Lexington St, 2nd Floor, Waltham, Massachusetts, 02452
This practice receives mixed reviews. While some patients appreciate the individual doctors, there is a strong consensus regarding poor administrative support, long wait times, and difficulty reaching the office by phone. The call center and billing department are frequently cited as major pain points for patients.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the online portal for booking if possible, as phone lines are notoriously difficult to navigate.
✓ What Works Well
✗ Areas to Improve
Office manager is often rude
Portal is frequently non-functional
Doctors are good but the system is broken