210 Dekalb Industrial Way, Decatur, Georgia, 30030
Customers generally find this shop to be a top-tier alternative to dealerships, praising the technical expertise and clear communication. Many appreciate the digital diagnostic reports and loaner car program. However, a few recent reviews highlight significant frustration regarding recurring issues and perceived upselling. While most feel they get great bang for the buck, some feel the service quality has slipped recently. Overall, it remains a go-to spot for many local Mercedes owners.
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Ask for the digital diagnostic report before approving any major repairs.
✓ What Works Well
✗ Areas to Improve
Service is spot on and fast.
The loaner car program is a huge plus.
Communication via photos and videos is very helpful.