RFSA Dermatology Castle Hills
10603 West Ave, San Antonio, Texas, 78213
Patients generally praise the doctors for being thorough and kind, often highlighting a great bedside manner. However, some report feeling rushed during short appointments and express frustration with billing errors and communication gaps. The office staff receives mixed feedback, with some finding them efficient while others struggle to get through on the phone. Overall, the clinical care is viewed as high quality, though administrative hurdles can be a pain.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Knowledgeable and caring doctors
- Thorough skin checks
- Efficient office flow
✗ Areas to Improve
- Billing and insurance confusion
- Difficulty reaching staff by phone
- Some appointments feel rushed
- How long is the wait for an appointment?
- Are they in-network for my insurance?
Doctors are spot on with diagnoses
Billing department needs to be more transparent
Staff is friendly but phone lines are a hassle
- Category Health & Medical
- City San Antonio
- State Texas
- Postcode 78213
- Country United States
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