4118 McCullough Ave, San Antonio, Texas, 78212
Patients generally rave about the clinical care, highlighting the doctors' empathy and thoroughness. However, the administrative side is a major pain point, with many reports of billing errors and poor communication regarding prescriptions. While the medical expertise is spot on, the front office staff often leaves patients feeling frustrated. It is a classic case of great doctors let down by a clunky support system.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a billing issue, ask to speak directly to the office manager rather than the general front desk staff.
✓ What Works Well
✗ Areas to Improve
Doctors are top-notch but the billing department is a headache.
The clinical staff is kind, but the front desk needs a serious attitude adjustment.
Great medical care, but be prepared to fight for your prescription refills.