1120 S Jackson Hwy, Suite 205, Sheffield, Alabama, 35660
Patients generally appreciate the thoroughness and intelligence of the physicians at Rheumatology Associates. Many feel well-managed and heard during their visits. Conversely, there is a recurring theme of dissatisfaction regarding the front desk staff, with several reports of rudeness and poor communication. While the medical care is highly valued, the administrative experience is a significant pain point for many.
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Be prepared for long lead times when booking initial appointments.
✓ What Works Well
✗ Areas to Improve
Doctors are great, staff needs work
Worth the wait for quality care
Front desk is very unprofessional