Rheumatology Associates
12 Office Park Cir, Birmingham, Alabama, 35223
This practice has a very polarized reputation. Many patients swear by the doctors, especially Dr. Saway and Dr. Townsend, for their expertise and life-changing care. Conversely, there are numerous complaints about the front office staff being rude, difficult to reach, and disorganized.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Be persistent with phone calls and try to use the patient portal if available.
✓ What Works Well
- Expert doctors
- Effective treatments
- Compassionate care
✗ Areas to Improve
- Rude front desk
- Hard to reach by phone
- Disorganized
- How do I get a live person on the phone?
- Is Dr. Saway accepting new patients?
Doctors are great, staff is toxic
Hard to get an appointment
Life-changing care
- Category Health & Medical
- City Birmingham
- State Alabama
- Postcode 35223
- Country United States
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