Rhode Island Eye Institute
1525 Wampanoag Trl, Unit 105, Riverside, Rhode Island, 02915
The Rhode Island Eye Institute is known for its high-quality medical care and professional doctors. However, the practice faces significant administrative challenges, particularly with long hold times on the phone and scheduling issues. Patients generally appreciate the doctors but are frustrated by the bureaucracy and overbooking.
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Try to schedule morning appointments to minimize wait times.
✓ What Works Well
- High-quality medical care
- Professional and knowledgeable doctors
- Friendly staff
✗ Areas to Improve
- Extremely long phone hold times
- Scheduling and overbooking issues
- Bureaucratic hurdles
- How do I schedule an appointment?
- Why is the phone wait so long?
Doctors are great
Phone system is frustrating
Care is worth the wait
- Category Health & Medical
- City Riverside
- State Rhode Island
- Postcode 02915
- Country United States
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