RIA Neurovascular
499 E Hampden Ave, Suite 380, Englewood, Colorado, 80113
The medical team at RIA Neurovascular is highly praised for their surgical skill and ability to explain complex conditions clearly. Patients feel confident in their care once they are in the office. However, the administrative experience is a major pain point, with many patients reporting difficulty scheduling, getting return calls, and dealing with front-desk staff who can be perceived as rude or unhelpful.
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✓ What Works Well
- Expert surgical care
- Clear explanations
- Compassionate medical staff
✗ Areas to Improve
- Poor front-office communication
- Difficult scheduling
- Inconsistent front-desk professionalism
- How do I get a return call?
- Are they accepting new patients?
- Why is it so hard to schedule a follow-up?
The doctors are amazing, but the office staff makes it hard to recommend.
I felt in good hands once I was seen.
Communication is a major issue here.
- Category Health & Medical
- City Englewood
- State Colorado
- Postcode 80113
- Country United States
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