Ricci&Capricci Beauty Salon & Spa
931 Austin Hwy, San Antonio, Texas, 78209
This salon has a very polarized reputation. Some clients swear by Sylvia's expertise and personalized care, while many others report significant issues with scheduling, communication, and service quality. The use of Groupons seems to be a major point of contention, with many users feeling neglected or misled. It is a high-risk, high-reward type of place.
We analyze 71 public reviews for Ricci&Capricci Beauty Salon & Spa using our data models and filter out spam to highlight only authentic feedback.
If you have a Groupon, call to confirm your appointment multiple times before going.
✓ What Works Well
- Sylvia is knowledgeable and kind
- Good results for some specific services
- Personalized attention
✗ Areas to Improve
- Major scheduling and booking issues
- Poor communication
- Inconsistent service quality
- Do you accept Groupons?
- How do I book an appointment?
- Are you open today?
Sylvia is the best, but booking is a nightmare.
I had a terrible experience with my hair color.
Be very clear about what you want.
- Category Personal Care
- Neighborhood Alamo Heights
- City San Antonio
- State Texas
- Postcode 78209
- Country United States
