Riccobene Associates Family Dentistry
301 S Willis Dr, Suite 100, Shallotte, North Carolina, 28470
Patients generally love the clinical care and modern equipment, often praising specific hygienists for being gentle and thorough. However, the front office and billing department are a major pain point, with many reports of surprise charges and poor communication. While the dentists are seen as skilled, the administrative side feels like a corporate machine to some. It is a mixed bag where the chair-side manner is top-notch but the billing is a headache.
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Always verify insurance coverage directly with your provider before the appointment, as the front desk may not have the latest info.
✓ What Works Well
- Modern dental equipment
- Gentle and thorough hygienists
- Professional clinical staff
✗ Areas to Improve
- Surprise billing and insurance issues
- Poor front desk communication
- Long wait times for appointments
- Why was I charged for a service I was told was free?
- How long is the wait for a new patient appointment?
Clinical staff is great, but billing is a mess.
Front desk needs to be more transparent about costs.
Great dental work, but feels like a corporate factory.
- Category Health & Medical
- City Shallotte
- State North Carolina
- Postcode 28470
- Country United States
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