Riccobene Associates Family Dentistry
200 US-17 N, Holly Ridge, North Carolina, 28445
Patients generally rave about the clinical staff, especially the hygienists and Dr. Collins, who are praised for their gentle touch and ability to ease dental anxiety. However, the front office management is a major pain point, with several reports of rude, dismissive, and unprofessional behavior. While the clinical care is often described as top-notch, the administrative friction leads some to seek care elsewhere. It is a classic case of great medical work being overshadowed by poor front-end service.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Request specific hygienists like Tiffany or Melissa to ensure a comfortable, anxiety-free cleaning experience.
✓ What Works Well
- Exceptional clinical staff and hygienists
- Gentle care for anxious patients
- Clean and welcoming office environment
✗ Areas to Improve
- Rude and dismissive front office management
- Inconsistent communication regarding billing
- High staff turnover impacting consistency
- Are the out-of-pocket costs clear for discount plans?
- Why is the front desk so difficult to reach?
Clinical team is spot on and very caring.
Front office needs a serious attitude adjustment.
Great for kids and anxious adults.
- Category Health & Medical
- City Holly Ridge
- State North Carolina
- Postcode 28445
- Country United States
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