Riccobene Associates Family Dentistry
201 Charlois Blvd, Winston-Salem, North Carolina, 27103
Patients generally praise the clinical staff for being gentle and professional, especially with those who have dental anxiety. However, the administrative side is a mess, with frequent complaints about billing errors, broken facility equipment, and poor communication. Many long-term patients feel the practice has lost its personal touch since changing ownership. While the dental work itself is often described as top-notch, the operational headaches are driving people away.
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If you have a billing dispute, ask for the office manager directly rather than the front desk staff.
✓ What Works Well
- Exceptional clinical staff and hygienists
- Effective at managing dental anxiety
- High-quality dental work
✗ Areas to Improve
- Deteriorating facility and broken equipment
- Persistent billing and insurance issues
- Poor administrative communication
- Why are the elevators broken for so long?
- Why are my insurance estimates always wrong?
Clinical care is spot on, but the front office is a disaster.
The facility feels neglected and run-down.
Billing is a nightmare; they overcharge and don't communicate.
- Category Health & Medical
- City Winston-Salem
- State North Carolina
- Postcode 27103
- Country United States
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