300 Hickman Rd, Suite 101, Charlottesville, Virginia, 22911
Patients appreciate the professional and friendly staff, with many praising the hygienists for their gentle care. However, there is a recurring theme of frustration regarding front-desk communication and rigid scheduling policies. Some patients feel that the practice has become less personal and more difficult to navigate in recent months.
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Be very careful with your appointment times; the office is known for being strict with their cancellation and late policies.
✓ What Works Well
✗ Areas to Improve
Clinical care is great, but the front office is a struggle.
They are very gentle, which I appreciate.
Scheduling is a nightmare if you have to cancel.