Richard Hawthorne, DO
1190 E 9 Mile Rd, Pensacola, Florida, 32514
Dr. Hawthorne is generally well-regarded for his medical knowledge and thoroughness, with many patients feeling well-cared for. However, there are consistent complaints about administrative issues, including long wait times, poor communication, and billing frustrations. It's a clinic where the medical care is strong, but the administrative side can be challenging.
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If you have a non-emergency issue, try to schedule appointments early in the day to minimize wait times.
✓ What Works Well
- Dr. Hawthorne is thorough and knowledgeable
- Efficient lab work process
- Professional and friendly staff
✗ Areas to Improve
- Long wait times
- Poor communication and billing issues
- Difficult to schedule appointments
- Why is the wait time so long?
- How do I get a return call?
Great doctor, but the administrative side is a mess.
Compassionate care, but the wait times are long.
Solid medical advice, but be prepared for administrative delays.
- Category Health & Medical
- City Pensacola
- State Florida
- Postcode 32514
- Country United States
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