Richard Jones, DO
18564 CA-18, Apple Valley, California, 92307
Dr. Richard Jones receives highly polarized reviews. While some patients appreciate his thoroughness and bedside manner, there is a significant amount of negative feedback regarding administrative issues, including difficulty reaching the office by phone, poor communication, and inconsistent follow-up. The patient experience seems to vary greatly.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have an urgent issue, try to visit the office in person, as phone lines are notoriously difficult.
✓ What Works Well
- Thorough and empathetic
- Good bedside manner
✗ Areas to Improve
- Poor phone communication
- Administrative disorganization
- Inconsistent follow-up
- Why can't I reach anyone by phone?
- Why was my prescription not sent?
The doctors are good, but the office is a nightmare.
I feel like a number.
Communication is non-existent.
- Category Health & Medical
- City Apple Valley
- State California
- Postcode 92307
- Country United States
readers daily.