14642 Newport Ave, 105, Tustin, California, 92780
Dr. Richard Lin is widely regarded as a life-changing surgeon for complex spinal issues, with many patients reporting pain-free mobility post-surgery. While his surgical skill is praised as top-tier, the office administration receives mixed feedback regarding phone responsiveness and scheduling policies. Patients who get past the front desk hurdles often find the clinical care to be spot on.
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Patients recommend contacting the surgical coordinator directly if the main office line is unresponsive.
✓ What Works Well
✗ Areas to Improve
He gave me my life back after years of chronic pain.
The surgical team is incredibly attentive and professional.
The office staff needs to improve their communication.