Richard Townsend, MD
1001 E Buckingham Rd, Suite 110, Richardson, Texas, 75081
Dr. Townsend is widely respected for his long-term commitment to his patients and his compassionate care. Patients feel confident in his expertise and appreciate his clear communication. However, the practice has a polarized reputation due to significant administrative and front-desk issues, including reports of rudeness and poor communication.
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The clinical staff is highly rated; try to communicate directly with them if you encounter issues with the front desk.
✓ What Works Well
- Highly experienced physician
- Compassionate and listening approach
- Effective patient care
✗ Areas to Improve
- Rude and incompetent front desk staff
- Significant administrative issues
- Long wait times
- Do you accept my insurance?
- How long is the wait for an appointment?
Dr. Townsend is a gem.
The front desk is a nightmare.
I trust him with my life.
- Category Health & Medical
- City Richardson
- State Texas
- Postcode 75081
- Country United States
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