Richard's Automotive & Radiator Shop
751 N Solano Dr, Las Cruces, New Mexico, 88001
Richard's Automotive is a polarizing shop in Las Cruces. Long-term customers often praise Richard for his honesty and fair pricing, viewing him as a community staple. However, there is a significant number of negative reviews citing poor communication, misdiagnoses, and vehicles being returned in worse condition than when they were dropped off. It seems to be a shop that works well for some but has serious consistency issues that can lead to major headaches for others.
We analyze 69 public reviews for Richard's Automotive & Radiator Shop using our data models and filter out spam to highlight only authentic feedback.
Always get a written estimate and clarify the scope of work before leaving your vehicle.
✓ What Works Well
- Fair pricing for some
- Long-standing local reputation
- Friendly to some long-term clients
✗ Areas to Improve
- Inconsistent repair quality
- Poor communication
- Reports of vehicles returned with new issues
- Is it better to call ahead for an estimate?
- Are they honest about repair needs?
- Do they offer a warranty on repairs?
Hit or miss service
Great for some, a nightmare for others
Communication needs improvement
- Category Automobile
- Neighborhood Las Cruces
- City Las Cruces
- State New Mexico
- Postcode 88001
- Country United States
