Automobile · Auto Repair

Richey's Automotive

188 Automotive Ln, Hickory, North Carolina, 28601

Google Maps Updated: 18 May 2026
Authenticity Score: 78/100
About

Richey's Automotive is a polarizing shop. Many customers praise Chris and his team for being honest, fair, and providing great bang for the buck. However, a vocal minority reports feeling belittled or experiencing poor communication. While most find the work spot on, some have had issues with recurring problems. It seems like a classic local shop where the owner's personality is as much a part of the experience as the repairs.

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We analyze 70 public reviews for Richey's Automotive using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 82/100
Transparency 75/100
Pro Tip

Ask for a detailed breakdown of the estimate before authorizing work to avoid surprises.

Same-week scheduling
Warranty on parts
Pros & Cons

✓ What Works Well

  • Fair pricing
  • Honest diagnostics
  • Friendly office staff

✗ Areas to Improve

  • Arrogant owner behavior
  • Recurring mechanical issues
  • Inconsistent communication
Frequently Asked Questions
  • Do you offer free estimates?
  • Can you work on European imports?
  • What is your warranty policy?
User Feedback

Great service, felt like family.

Owner was rude and dismissive.

Fixed my car when others couldn't.