Richie’s Service Center
100 Hicks Ave, Medford, Massachusetts, 02155
This shop is widely celebrated for its exceptional customer service, honesty, and high-quality work. Many customers describe the team as kind, professional, and genuinely caring, often going above and beyond to help in stressful situations. While there are a few isolated reports of negative interactions, the vast majority of reviews are glowing, making it a highly trusted local choice for everything from routine maintenance to complex repairs.
We analyze 74 public reviews for Richie’s Service Center using our data models and filter out spam to highlight only authentic feedback.
They are very popular, so try to get a referral from a regular customer to secure an appointment.
✓ What Works Well
- Exceptional customer service
- Honest and trustworthy team
- High-quality and reliable work
✗ Areas to Improve
- Can be very busy
- Some reports of rude communication
- Referral often needed for new customers
- Do I need a referral to get an appointment?
- Are you open on weekends?
- Do you handle insurance claims?
Richie is a true gem.
Honest, kind, and professional.
Best shop I've ever been to.
- Category Automobile
- Neighborhood Medford
- City Medford
- State Massachusetts
- Postcode 02155
- Country United States
