Financial Services · Personal and Business Insurance

Richmond Agency

833 Lawrence Ave, A, Jackson, Michigan, 49202

Google Maps Updated: 14 May 2026
Authenticity Score: 80/100
About

The Richmond Agency is generally praised for its friendly and helpful staff, with many customers highlighting the savings they've achieved. Agents like Drew and Josh are frequently mentioned for their professionalism and ability to explain complex policies. While there are some negative experiences regarding customer service and communication, the majority of clients feel valued and well-served.

Our Review Process
20
Most Relevant
20
Newest
20
Highest
12
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 75/100
Staff Helpfulness 82/100
Pro Tip

Ask for Drew if you want a quick and professional quote process.

One-stop shop
Bilingual support
Pros & Cons

✓ What Works Well

  • Friendly and helpful staff
  • Competitive rates
  • Professional and knowledgeable

✗ Areas to Improve

  • Some reports of condescending service
  • Communication issues
  • Occasional billing frustrations
Frequently Asked Questions
  • Can you help me save on my premiums?
  • How do I get a commercial quote?
  • Are you easy to work with?
User Feedback

Drew saved me money.

Very professional and easy to work with.

Had a disappointing experience with management.

Location Details
Street: 833 Lawrence Ave, A
City: Jackson
State: Michigan
Postcode: 49202
Country: United States
Location
833 Lawrence Ave # A, Jackson, MI 49202
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.