Richmond Hill Dentist - Gental Dental Care
135-06A Jamaica Ave, New York, New York, 11418
Patients generally report a positive experience, often highlighting the gentle touch of the dentists and the professional, welcoming nature of the staff. Many appreciate the modern, clean facility and the clear explanations provided during treatments. However, there are some reports of billing disputes and occasional frustration with administrative follow-ups, suggesting that while the clinical care is strong, the office management can be inconsistent.
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Always verify your insurance coverage and get a detailed treatment plan in writing before starting any major work.
✓ What Works Well
- Gentle and professional dental care
- Clean and modern office environment
- Helpful and welcoming staff
✗ Areas to Improve
- Occasional billing and insurance disputes
- Inconsistent administrative follow-up
- Some reports of long wait times
- Do you accept my insurance?
- Is the procedure painless?
- How soon can I get an appointment?
Dr. Rafail is excellent and very gentle.
The office is clean and the staff is friendly.
Billing can be a bit confusing, so ask questions.
- Category Health & Medical
- City New York
- State New York
- Postcode 11418
- Country United States
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