Richmond Pediatric Dentistry and Orthodontics
12270 W Broad St, Richmond, Virginia, 23233
This practice is highly regarded for its dual focus on pediatric dentistry and orthodontics, making it a convenient one-stop shop for families. Patients frequently mention the friendly staff and the doctors' ability to connect with children. While the clinical care is top-notch, there are some recurring complaints about billing transparency and scheduling flexibility, which can be a pain for busy parents.
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If you have orthodontic needs, ask about their flexible scheduling for follow-ups to minimize school absences.
✓ What Works Well
- Convenient pediatric and ortho services
- Friendly and welcoming staff
- Great with anxious children
✗ Areas to Improve
- Billing transparency issues
- Limited evening/weekend hours
- Occasional administrative errors
- Do you offer orthodontic consultations?
- How do you handle billing disputes?
Dr. Cook is the best!
The staff is so welcoming and kind.
Billing department needs better communication.
- Category Health & Medical
- City Richmond
- State Virginia
- Postcode 23233
- Country United States
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