Financial Services · Insurance Agency

Rick Ashby - State Farm Insurance Agent

1000 Corporate Dr, Ste 101, Hillsborough, North Carolina, 27278

Google Maps Updated: 14 May 2026
Authenticity Score: 95/100
About

Customers consistently praise this office for its exceptional responsiveness and personalized care. The team, particularly Renae and Dawn, is noted for being knowledgeable and making complex insurance processes feel simple. Long-term clients feel like family, highlighting a rare level of trust and reliability. While a few minor complaints exist, the overall sentiment is overwhelmingly positive.

Our Review Process
20
Most Relevant
19
Newest
20
Highest
19
Lowest

We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 92/100
Staff Helpfulness 94/100
Pro Tip

Ask for a policy review to identify potential multi-policy discounts you might be missing.

High retention rate
Fast response time
Pros & Cons

✓ What Works Well

  • Highly responsive staff
  • Personalized, family-like service
  • Clear explanations of policies

✗ Areas to Improve

  • Occasional reports of rude behavior
  • Some confusion over billing dates
  • Higher premiums compared to some competitors
Frequently Asked Questions
  • How do I switch my home insurance?
  • Can you explain my policy coverage?
User Feedback

Staff treats you like family

Quick to resolve issues

Very patient and thorough

Location Details
Street: 1000 Corporate Dr, Ste 101
Neighborhood: Hillsborough
City: Hillsborough
Postcode: 27278
Country: United States
Location
1000 Corporate Dr Ste 101, Hillsborough, NC 27278
Quick Info
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