Rick Brockett - State Farm Insurance Agent
312 E Poplar St, Harrisburg, Illinois, 62946
Rick Brockett's State Farm office is widely regarded as a pillar of the community. Clients love the family-like atmosphere and the fact that Rick and his team actually know them by name. The staff is praised for being knowledgeable, professional, and always ready to help with claims or financial questions. Many customers have been with this agency for decades, which speaks volumes about their loyalty and service. While one person had a negative experience with a claim denial, the overwhelming majority of feedback is glowing, highlighting the team's personal care and dedication.
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Ask about their notary services, which are often available for clients.
✓ What Works Well
- Personalized, family-like service
- Long-term reliability and trust
- Highly knowledgeable and professional staff
✗ Areas to Improve
- Strict adherence to policy exclusions on claims
- Limited feedback on non-claim experiences
- Wait times during peak periods
- Do you offer financial planning services?
- How do I handle a claim on the weekend?
- Can you help me bundle my policies?
They treat you like family, not an account number.
Rick even came to my husband's funeral.
Best insurance agency I've ever dealt with.
- Category Financial Services
- City Harrisburg
- State Illinois
- Postcode 62946
- Country United States
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