312 E Poplar St, Harrisburg, Illinois, 62946
Rick Brockett's State Farm office is widely regarded as a pillar of the community. Clients love the family-like atmosphere and the fact that Rick and his team actually know them by name. The staff is praised for being knowledgeable, professional, and always ready to help with claims or financial questions. Many customers have been with this agency for decades, which speaks volumes about their loyalty and service. While one person had a negative experience with a claim denial, the overwhelming majority of feedback is glowing, highlighting the team's personal care and dedication.
We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Ask about their notary services, which are often available for clients.
✓ What Works Well
✗ Areas to Improve
They treat you like family, not an account number.
Rick even came to my husband's funeral.
Best insurance agency I've ever dealt with.