Rick Hernandez: Allstate Insurance
5133 W 120th Ave, empty, Broomfield, Colorado, 80020
This agency receives mixed reviews. Many clients praise the staff for being helpful, professional, and responsive, often highlighting the agent's expertise. However, there are significant complaints regarding billing errors, lack of communication, and dissatisfaction with claim handling. Some customers feel the agency is not advocating for them effectively. While many find the service excellent, others feel the office is disorganized and transactional.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Keep records of all your policy changes and billing inquiries.
✓ What Works Well
- Helpful and professional staff
- Good guidance on coverage
- Personalized service
✗ Areas to Improve
- Billing errors
- Communication issues
- Dissatisfaction with claim handling
- Why did my premium increase?
- How do I file a claim?
They really care about their clients.
Some staff are very knowledgeable.
Service can be inconsistent.
- Category Financial Services
- City Broomfield
- State Colorado
- Postcode 80020
- Country United States
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