Automobile · Auto Repair

Rick's Japanese Car Care

37 Taylor Ct, Thousand Oaks, California, 91360

Google Maps Updated: 19 May 2026
Authenticity Score: 82/100
About

Rick's Japanese Car Care is a popular local shop with a mixed reputation. Many customers praise the friendly staff, fair pricing, and honest service. However, there are significant reports of poor customer service, communication issues, and inconsistent repair quality. It seems to be a shop where the experience depends heavily on which staff member you deal with.

Our Review Process
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Highest rating
15
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We analyze 74 public reviews for Rick's Japanese Car Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 75/100
Transparency 70/100
Pro Tip

Always get a written quote before any work begins.

Japanese car expertise
Fair pricing
Pros & Cons

✓ What Works Well

  • Friendly staff
  • Fair pricing
  • Honest service

✗ Areas to Improve

  • Poor customer service
  • Communication issues
  • Inconsistent quality
Frequently Asked Questions
  • Do you work on Japanese cars?
  • Can you do an oil change?
  • Are you open on weekends?
User Feedback

Trustworthy team

Fair prices

Great service