Rico Auto Complex
220 S 5th St, Gallup, New Mexico, 87301
Rico Auto Complex has a long history in Gallup, and it shows in their sales department, which many customers find helpful and professional. However, the service department is a different story. Many reviewers report long wait times, poor communication, and frustration with warranty repairs. It seems like a great place to buy a car, but proceed with caution for service.
We analyze 69 public reviews for Rico Auto Complex using our data models and filter out spam to highlight only authentic feedback.
If you are buying a car, ask for a clear timeline on future service availability.
✓ What Works Well
- Friendly sales staff
- Easy buying process
- Long-standing reputation
✗ Areas to Improve
- Extremely slow service department
- Poor communication on repairs
- High diagnostic fees
- How long is the wait for service?
- Do they offer loaner cars?
- Can I make an appointment?
Great for buying, bad for fixing.
Service department needs more staff.
Sales team is top-notch.
- Category Automobile
- City Gallup
- State New Mexico
- Postcode 87301
- Country United States
