Ridgewood Eye Associates
1 W Ridgewood Ave, Suite 101, Paramus, New Jersey, 07652
Patients highly value the clinical expertise of the doctors, particularly Dr. Burke and Dr. Carabin. The medical outcomes are often described as life-changing. Conversely, the administrative side of the practice is a major pain point, with frequent complaints about phone accessibility and billing confusion.
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✓ What Works Well
- Exceptional surgical outcomes
- Thorough eye exams
- Friendly clinical staff
✗ Areas to Improve
- Difficult to reach by phone
- Billing and insurance confusion
- Long wait times
- Why am I being billed for a routine exam?
- How do I get a prescription refill?
The doctors are top-tier.
The front desk needs a serious overhaul.
Great care, but the admin side is a mess.
- Category Health & Medical
- City Paramus
- State New Jersey
- Postcode 07652
- Country United States
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