Riggs Community Health Center
1716 Hartford St, Lafayette, Indiana, 47904
Riggs Community Health Center is a vital resource for the community, but it is plagued by significant administrative and communication issues. While many patients praise the medical providers for their care, the front-desk staff, billing department, and phone system are frequent sources of frustration. It is a high-volume clinic that often feels overwhelmed.
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If you have an urgent issue, try to go in person during walk-in hours rather than relying on the phone.
✓ What Works Well
- Vital community resource
- Some excellent medical providers
- Income-based care
✗ Areas to Improve
- Poor phone and communication systems
- Rude or unhelpful front-desk staff
- Billing and administrative errors
- Why can't I reach anyone by phone?
- How do I resolve a billing error?
Great doctors, but the admin is a nightmare.
Vital for the community, but be prepared for long waits.
They try, but the system is overwhelmed.
- Category Health & Medical
- City Lafayette
- State Indiana
- Postcode 47904
- Country United States
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