Riley Dental Group New Albany
2536 Charlestown Rd, New Albany, Indiana, 47150
Patients generally love Dr. Hartman and the team for their speed, kindness, and ability to handle dental anxiety. However, there is a vocal minority complaining about billing disputes, insurance confusion, and occasional rudeness from the front office staff.
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✓ What Works Well
- Dr. Hartman is highly skilled and gentle
- Fast and efficient appointments
- Great at handling nervous patients
✗ Areas to Improve
- Billing and insurance communication issues
- Occasional rude front desk staff
- Strict cancellation policies
- Are they in-network with my insurance?
- Why was I charged for a missed appointment?
Excellent clinical care
Billing department needs improvement
Staff can be hit or miss
- Category Health & Medical
- City New Albany
- State Indiana
- Postcode 47150
- Country United States
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