Riley Pediatric Primary Care - Bloomington
350 S Landmark Ave, Bloomington, Indiana, 47403
The pediatricians are highly regarded for their kindness and expertise, with many parents feeling their children are in good hands. However, the office's administrative side is a frequent source of frustration, with long phone wait times and perceived rudeness from front-desk staff. The clinical care is strong, but the office experience needs improvement.
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Use the online portal for non-urgent requests to avoid long phone wait times.
✓ What Works Well
- Kind and knowledgeable pediatricians
- Child-friendly environment
- Comprehensive care
✗ Areas to Improve
- Long phone wait times
- Rude front-desk staff
- Difficulty scheduling appointments
- Why is it so hard to reach someone by phone?
- Are the doctors accepting new patients?
The doctors are great, but the staff is a headache.
Great care, but the administrative process is slow.
My kids love the doctors, but the wait is long.
- Category Health & Medical
- City Bloomington
- State Indiana
- Postcode 47403
- Country United States
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