Health & Medical · Urology

Rio Grande Urology

7420 Remcon Cir, El Paso, Texas, 79912

Google Maps Updated: 13 May 2026
Authenticity Score: 85/100
About

Patients generally have a positive experience with the doctors at this urology clinic, praising their expertise and compassionate care. However, there are frequent complaints about long wait times, poor administrative communication, and billing issues. The front desk staff is often described as rude or unhelpful.

Our Review Process
20
Most Relevant
13
Newest
20
Highest
20
Lowest

We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 88/100
Admin Efficiency 35/100
Pro Tip

If you have a billing issue, try to resolve it in person rather than over the phone.

High provider trust
High administrative friction
Pros & Cons

✓ What Works Well

  • Knowledgeable and compassionate doctors
  • Thorough diagnostic approach
  • Clean and modern facility

✗ Areas to Improve

  • Extremely long wait times
  • Poor administrative communication
  • Billing and insurance errors
Frequently Asked Questions
  • Why is it so hard to get a live person on the phone?
  • Are the billing practices transparent?
User Feedback

Great doctors, but the admin side is a nightmare

Felt disrespected by the front desk

Excellent care, but be prepared to wait

Location Details
Street: 7420 Remcon Cir
Neighborhood: El Paso
City: El Paso
State: Texas
Postcode: 79912
Country: United States
Location
7420 Remcon Cir, El Paso, TX 79912
Quick Info
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