Rita Ranch Dental Group and Orthodontics
8160 S Houghton Rd, Ste 130, Tucson, Arizona, 85747
Patients are split between praising the clinical staff for being gentle and professional, and venting about the front office. Many feel the billing process is a total mess and prone to upselling. While the dentists themselves get high marks for comfort, the administrative side is a major headache. It is a classic case of great care overshadowed by poor business practices.
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Always ask for a written treatment plan and verify insurance coverage before agreeing to any 'deep cleaning' or extra procedures.
✓ What Works Well
- Gentle and skilled hygienists
- Comforting chair-side manner
- Effective pediatric care
✗ Areas to Improve
- Aggressive upselling tactics
- Billing errors and lack of transparency
- Long wait times
- Why was I charged for a deep cleaning without clear explanation?
- How do I get a refund for overcharged services?
The clinical team is spot on, but the front desk needs a serious overhaul.
Billing is a total disaster, watch your statements closely.
Great for nervous patients, but be prepared for the sales pitch.
- Category Health & Medical
- City Tucson
- State Arizona
- Postcode 85747
- Country United States
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