Health & Medical · Pharmacy

Rite Aid Pharmacy

1030 Pine Ave, Niagara Falls, New York, 14301

Google Maps Updated: 20 May 2026
Authenticity Score: 68/100
About

This Rite Aid location is frequently criticized for slow service, difficulty reaching staff by phone, and inconsistent prescription fulfillment. Many customers report long wait times and rude interactions with staff. While a few employees are highlighted for their hard work and helpfulness, the overall consensus is that the pharmacy is understaffed and poorly managed, leading to significant frustration for patients.

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We analyze 75 public reviews for Rite Aid Pharmacy using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 50/100
Admin Efficiency 40/100
Pro Tip

If you need a prescription filled, call well in advance or consider an alternative pharmacy.

Pharmacy Reliability: Low
Staff Professionalism: Low
Pros & Cons

✓ What Works Well

  • Some helpful staff
  • Convenient location

✗ Areas to Improve

  • Slow service
  • Difficult to reach by phone
  • Rude staff
Frequently Asked Questions
  • Why is the pharmacy so slow?
  • Can I reach someone by phone?
  • Is the staff friendly?
User Feedback

Pharmacy is always backed up.

Staff is often rude and dismissive.

Switching pharmacies due to poor service.