Rite Aid
Health & Medical · Chain Pharmacy

Rite Aid

7860 Raeford Rd, Fayetteville, North Carolina, 28304

Google Maps Updated: 20 May 2026
Authenticity Score: 60/100
About

This Rite Aid (now Walgreens) location is consistently criticized for poor customer service, long wait times, and administrative errors. Many patients report significant frustration with phone communication, prescription delays, and staff professionalism. While there are a few positive mentions of specific employees, the overall sentiment is overwhelmingly negative, with many customers choosing to transfer their prescriptions elsewhere.

Our Review Process
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Highest rating
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We analyze 78 public reviews for Rite Aid using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 50/100
Admin Efficiency 20/100
Pro Tip

If you have a critical medication, consider using a different pharmacy to avoid the frequent stock and communication issues here.

High Volume
Poor Communication
Pros & Cons

✓ What Works Well

  • Some helpful individual staff members
  • Convenient location
  • Wide selection of retail items

✗ Areas to Improve

  • Extremely poor customer service
  • Long wait times
  • Frequent administrative and stock errors
Frequently Asked Questions
  • Why is it so hard to get someone on the phone?
  • Why are my prescriptions never ready on time?
  • Is this location understaffed?
User Feedback

The service is consistently terrible.

I've had multiple issues with my prescriptions here.

The staff is rude and unprofessional.