Health & Medical · Pharmacy

Rite Aid

728 SW 4th St, Ontario, Oregon, 97914

Google Maps Updated: 20 May 2026
Authenticity Score: 50/100
About

This Rite Aid location is widely criticized for poor customer service, long wait times, and disorganization. Many customers report significant issues with prescription fulfillment and communication. It is often described as a frustrating and unreliable place to get medications.

Our Review Process
20
Most Relevant
12
Newest
15
Highest rating
20
Lowest rating

We analyze 67 public reviews for Rite Aid using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 30/100
Admin Efficiency 20/100
Pro Tip

If you have a choice, many locals suggest trying a different pharmacy in the area to avoid the long lines and service issues.

Drive-thru
Vaccinations
Pros & Cons

✓ What Works Well

  • Convenient location
  • Some helpful staff members

✗ Areas to Improve

  • Rude and unprofessional staff
  • Long wait times
  • Poor communication
Frequently Asked Questions
  • Why is the line so long?
  • Can I talk to a manager?
  • Why wasn't my prescription ready?
User Feedback

Service is consistently poor

Staff needs better training

Avoid if possible