5201 Babcock St NE, Suite 4, Palm Bay, Florida, 32905
This practice is often praised for its friendly clinical staff and the gentle care provided by the dentists. However, there are significant and recurring complaints regarding the administrative and billing departments, which many patients find frustrating and unprofessional. It is a practice where the clinical care is generally well-regarded, but the administrative experience can be a major hurdle.
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If you have insurance, be prepared to handle the billing communication yourself, as the office staff may not be proactive.
✓ What Works Well
✗ Areas to Improve
The dentists are very kind.
Billing is a total disaster.
Great clinical care, poor admin.