725 Miami St, Toledo, Ohio, 43605
River East Dental Group receives high marks for its clinical skill and compassionate care, with many patients noting that the dentists are gentle and informative. The office is often described as clean and efficient, making it a go-to for many in the area. However, there is a recurring theme of frustration regarding front-desk communication and rigid scheduling policies. While the dental work itself is often spot on, the administrative side can feel like a bit of a struggle for some.
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They often offer same-day fixes for issues if you ask, which is a great bang for the buck if you are in pain.
✓ What Works Well
✗ Areas to Improve
The clinical team is amazing, but the phone staff needs work.
They really helped me out in an emergency.
Felt like a number rather than a patient.