6611 River Pl Blvd, Suite 301, Austin, Texas, 78730
River ENT is highly regarded for its clinical expertise, particularly with Dr. Cheung-Phillips. Patients praise the thoroughness and effectiveness of the treatments. However, there are recurring complaints about office staff, communication, and billing transparency, with some patients feeling the practice is overly focused on profit.
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Verify all billing and insurance details in advance, as some patients have reported unexpected costs.
✓ What Works Well
✗ Areas to Improve
Dr. Cheung-Phillips is brilliant.
Office is a money pit.
Staff can be dismissive.