4 Fuller St, Alexandria Bay, New York, 13607
River Hospital has a highly polarized reputation. While some patients report excellent, compassionate care, particularly in surgical and imaging departments, a significant number of patients report feeling dismissed, misdiagnosed, or treated with disdain, especially by ER staff. Administrative communication and wait times are frequent points of contention.
If you have a serious emergency, consider if a larger hospital in a nearby city is a safer option.
✓ What Works Well
✗ Areas to Improve
Great surgical team
ER care is hit or miss
Staff can be dismissive