3706 S Main St, Blacksburg, Virginia, 24060
River Ridge Dermatology is highly regarded for its clinical outcomes, with many patients praising the doctors for catching serious skin issues. However, the administrative experience is frequently described as a nightmare, with long hold times, poor communication, and a revolving door of staff. Patients often feel like they are part of an assembly line rather than receiving personalized care.
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If you need to reach them, going in person is often more effective than calling.
✓ What Works Well
✗ Areas to Improve
Great doctors, terrible admin
They saved my life, but the service is frustrating
Feels like a factory