7820 Shrader Rd, Richmond, Virginia, 23294
Patients love the spa-like atmosphere and the comfort menu, often describing the experience as relaxing. However, there is a recurring theme of frustration regarding administrative issues, specifically difficulty reaching staff by phone and billing discrepancies.
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Ask for a comfort menu upon arrival.
✓ What Works Well
✗ Areas to Improve
Great clinical care, poor admin
Love the comfort menu
Billing is a headache