1010 S Rio Grande Ave, Montrose, Colorado, 81401
River Valley Family Health Centers is highly praised for its warm, patient-centered approach. Many patients feel truly heard and valued by the providers. However, there is a recurring theme of frustration regarding administrative staff, phone accessibility, and billing transparency, which detracts from the otherwise excellent clinical care.
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Use the patient portal for non-urgent communication, as phone lines are often congested.
✓ What Works Well
✗ Areas to Improve
I felt like a human, not a number.
Billing department is a train wreck.
Great doctors, bad phones.